Social Labs Newsletter, DECEMBER 2024

Missions: The Key to Listening, Learning, and Innovating with Consumers and Buyers; Discover Our Social Business Platforms: Drive Innovation and Growth for Your Business; The Cognitive Advantage: Business Innovation with AI by Social Labs; New!!: Support Optimization with AI Chatbot Powered by GPT-4o; Coca-Cola FEMSA Strengthens Its Commitment to Gender Equality in the Transportation Industry; BYD Nears Surpassing Its 2024 Sales Target, Outpacing Ford and Honda; Grupo Bimbo Celebrates 79 Years; Hospital Ángeles Celebrates 30 Years of Commitment to Health in La Laguna; Gentera and Banco Compartamos Introduce Initiative at CREOMX; Wishing You Happy Holidays and a Prosperous New Year.

|Five Minutes Well Spent

Presented by:

Social Advisors

Missions: The Key to Listening, Learning, and Innovating with Consumers and Buyers

At Social Advisors, we connect with our community of consumers and buyers – our Advisors – to transform their experiences and opinions into actionable and valuable insights.

In a dynamic and competitive market, our Missions stand out as a strategic tool to drive effective decisions, identify opportunities, and create sustainable competitive advantages.

What Are Missions?

Missions are paid tasks or activities executed by the Advisor Community, designed to:

• Obtain relevant and updated information in record time.
• Establish a direct connection with consumers and buyers.
• Facilitate agile and well-founded decision-making.

How Do We Achieve This?

• Precise segmentation: Multivariable criteria such as age, gender, location, and socioeconomic level.
• Fast results: Detailed reports within 24-36 hours thanks to our efficient platform.
• Multiple interactions: Video calls, surveys, videos, photos, image recognition, and behavior tracking.

Key Benefits of Missions

• Actionable insights: Make quick decisions with accurate data.
• Active collaboration: Engage your Advisors and gain real opinions.
• Total flexibility: We tailor Missions to the specific needs of your business.

What Information Can Missions Provide?

• Identification of market niches: Unexplored and profitable opportunities.
• Customer experience analysis: Uncover expectations and improvement points.
• Promotion performance: Assess the real impact of your commercial strategies.
• Emerging trends: Stay ahead of changes in consumer behavior.

Projected Benefits for Your Business

The Missions from Social Advisors will propel your business toward success:

• Trend prediction: Anticipate market demands.
• Accelerated innovation: Respond with products and services aligned with consumer needs.
• Superior competitiveness: Stay ahead with strategic information.
• Customer loyalty: Create experiences that foster loyalty and commitment to your brand.

2025 Kickoff Promotion: "Missions that Transform Your Business"

Take advantage of this unique opportunity to start the year with a competitive edge!

What Do We Offer?

• Free trial of a personalized mission: Experience its impact in real-time.
• 20% discount on annual plans: Offer valid until January 31, 2025.
• Exclusive webinar: Learn about 2025 market trends and key strategies to lead your sector.

Transform Data into Decisions, and Decisions into Results.

Don’t wait any longer. Join now and make 2025 a year of innovation and success with Social Advisors.

Request promotion here]

Promotion valid until January 31, 2025.

Social Advisors - Seeing Is Believing; Observing Is Understanding - Innovating Together, Moving Forward With You

Social Labs

Discover Our Social Business Platforms: Drive Innovation and Business Growth

In a constantly evolving business world, Social Labs offers an ecosystem of technological platforms designed to digitize, optimize, and enhance business operations. With innovative solutions like Social Market, Smart Corporate Messenger and Social Business Knowledge, your organization can overcome challenges, improve communication, and lead in its sector.

Transform Your Operations with Social Labs

Social Labs drives innovation with an integral ecosystem of Social Business Platforms designed to transform and digitize your organization’s operations. Our platforms are tailored to digitalize, optimize, and strengthen key processes and the strategic knowledge of your business.

1. Social Market: Redefining Traditional Commerce

Social Market is leading the evolution of traditional commerce by integrating RetailTech and FinTech into an innovative platform that boosts the growth of suppliers and traditional merchants.

• Empower Online Presence: Improve visibility and optimize sales processes.
• Access Financing: Offer accessible installment financing, increasing sales by up to 40%.

Join Social Market today and elevate your business to the next level of RetailTech and FinTech innovation!

2. Smart Corporate Messenger: Intelligent Communication for the 4.0 Organization

Smart Corporate Messenger transforms business communication, connecting people, processes, and IoT devices in real time—securely and confidentially.

Key Features:

• Instant Messaging and Video Calls: Enable fast, efficient interaction across teams and departments.
• Generative AI and Intelligent Chatbots: Automate repetitive tasks and boost operational efficiency with AI-powered solutions.
• Cognitive Services: Analyze patterns, recognize images, and support strategic decision-making with advanced applications.
• IoT Interoperability: Integrate critical processes (ERP, CRM, BPM) with IoT devices, creating a fully connected, real-time business.

With Smart Corporate Messenger, your company will maximize efficiency, connectivity, and innovation in a 4.0 environment.

3. Social Business Knowledge by AI: Cognitive Advantage for Your Business

The Social Business Knowledge platform transforms businesses by centralizing, distributing, and optimizing corporate knowledge using advanced AI solutions.

Key Benefits:

• Knowledge Centralization: Eliminate silos by organizing corporate information and ensuring efficient, real-time access.
• Intelligent Automation: Free up time and resources by automating repetitive tasks for increased productivity.
• Predictive Analytics: Identify patterns and opportunities, delivering precise, data-driven recommendations.
• Smart Assistants: Accelerate problem-solving and knowledge management with integrated virtual support.

Enhance decision-making, optimize time, and foster innovation with Social Business Knowledge by AI.

Ready to Take the Leap?

Request a personalized demo today to see how our Social Business Platforms can optimize your organization’s performance and innovation.

Special Promotion

Start your digital transformation with 20% off on annual plans.
Offer valid until January 31st.

Don’t miss this opportunity—Contact us now and transform your organization with solutions that drive sustainable efficiency and innovation.

Social Labs

The Cognitive Advantage: Business Innovation with AI by Social Labs

In the competitive business world, a strategic advantage is essential. Enter The Cognitive Advantage and the Social Business Knowledge Platform by AI from Social Labs .

What is the Cognitive Advantage?
It enables organizations to leverage advanced AI to extract deep insights from large data volumes, facilitating informed decisions, driving innovation, and optimizing processes.

What is Social Business Knowledge by AI from Social Labs ?
This comprehensive platform centralizes and enhances corporate and business knowledge using AI, improving decision-making, fostering innovation, and increasing operational efficiency.

How Does it Create a Cognitive Advantage?

• Knowledge Centralization: Consolidates critical information in one accessible location.
• Intelligent Automation: Employs AI algorithms for routine tasks.
• Improved Search and Access: Utilizes natural language processing for precise searches.
• Predictive Analysis and Recommendations: Identifies patterns to anticipate needs.
• Advanced Virtual Assistants: Provides instant support with the "Corporate ChatGPT."

Benefits

• Informed Decision-Making: Extracts insights from extensive data.
• Enhanced Operational Efficiency: Automates and improves information retrieval.
• Fosters Innovation: Offers rapid access to resources for idea development.
• Improved Collaboration: Features social and collaborative tools.
• Security and Compliance: Ensures data protection and regulatory adherence.

Applications

• Healthcare: AI for outbreak prediction and diagnostic improvement.
• Retail: Analyzes purchasing behaviors to forecast trends.
• Finance: AI models for fraud detection.
• Banking: Virtual assistants enhancing customer service.

The Cognitive Advantage is vital for staying competitive. The Social Business Knowledge Platform by AI from Social Labs centralizes, distributes, manages, accesses, and enhances corporate and business knowledge with AI, enabling informed decisions, fostering innovation, and optimizing operations.

Social Business Knowledge: Centralize and enhance your organization's knowledge for sustainable growth.

Social Advisors

New!!: Optimized Support with AI Chatbot Powered by GPT-4o

At Social Labs, innovation and efficiency go hand in hand. We’ve implemented an advanced chatbot based on the GPT-4o engine, interoperable via APIs with Social Advisors. Specifically designed and trained to provide immediate and specialized support for the platform’s usage and functionality, this chatbot guarantees precise, ethical, and confidential service.

Advanced Technology at Advisors' Service

The new chatbot offers:

• Real-time natural language responses, enabling intuitive and agile interactions.
• 24/7 availability, with response times in seconds.
• Platform-specific training, ensuring accurate and contextual information.
• Seamless interoperability, integrating the chatbot with Social Advisors through APIs.

Security, Ethics, and Confidentiality

This technology is implemented responsibly with:

• Guaranteed confidentiality: The system meets high-security standards to protect sensitive information.
• Ethical AI: The chatbot is configured to limit responses strictly to platform functionality, preventing misuse.
• Specific and trained data: GPT-4o is powered by proprietary Social Advisors data, ensuring relevant and tailored responses.

Key Benefits

• Immediate and continuous support: Advisors receive clear answers within seconds, anytime, anywhere.
• Increased efficiency and autonomy: Eliminates wait times, boosting team productivity.
• Responsible and secure technology: Confidentiality and ethical use of AI are central to its development.
• Seamless and integrated experience: Total interoperability with the Social Advisors platform.

GPT-4o: Innovation with Tangible Results

Combining advanced AI, trained data, and ethical practices delivers real impact:

• Resource optimization: Automated support available 24/7 without additional staff.
• Increased advisor satisfaction: Precise, natural language responses.
• Guaranteed security: Complete protection of confidential information.

Ready to elevate your organization to the next level?

At Social Labs, we develop advanced, secure, and personalized AI solutions to enhance efficiency and innovation in your organization.

[Contact us for personalized assistance]

Ethical, Secure, and Reliable Innovation

The new chatbot powered by GPT-4o not only enhances support but also sets a standard for ethical AI, striking a balance between advanced technology, data security, and operational efficiency.

‍Client News

Coca-Cola FEMSA Strengthens Its Commitment to Gender Equality in the Transportation Industry

Coca-Cola FEMSA stands out for its commitment to gender equality in the transportation industry. Through inclusive initiatives and policies aimed at providing equal opportunities, the company continues to set a precedent in a sector historically dominated by men. This approach reaffirms its leadership and dedication to social sustainability and diversity. (Link)

BYD Nearing 2024 Sales Goals, Surpassing Ford and Honda

BYD, the Chinese electric vehicle brand, is on track to surpass its 2024 sales targets, outperforming competitors like Ford and Honda. This milestone highlights BYD's rapid growth and leadership in the global shift to electric vehicles. (Link)

Grupo Bimbo Celebrates 79 Years

Seventy-nine years ago, Grupo Bimbo was founded with a vision of being a disruptor. Starting with a single route, 30 employees, and a bakery with one production line, its founders envisioned a company that went beyond business, placing people at the heart of every action. This philosophy became the foundation of its successful growth. Today, Grupo Bimbo operates in 35 countries with more than 152,000 collaborators and 223 bakeries and plants, while remaining true to its unique culture and values."Our Bimbo Culture, our way of being and acting, makes us unique. It is rooted in a philosophy that drives us to build a sustainable, highly productive, and fully human company. Anchored by a Purpose, Mission, Beliefs, and Code of Ethics, it is the cornerstone of our integrity and the way we do business". (LinkedIn)

Hospital Ángeles Celebrates 30 Years of Health Commitment in La Laguna

Hospital Ángeles Torreón marks its 30th anniversary, celebrating its commitment to health and the well-being of the La Laguna community. Over three decades, the institution has become a benchmark for quality medical care, advanced technology, and personalized attention. As part of the celebration, the hospital reached a milestone by completing its first 100 robotic surgeries, positioning itself as the leading center in this field at both regional and national levels. This achievement underscores its dedication to innovation and the delivery of cutting-edge medical services. (Link)

Gentera and Banco Compartamos Launch Initiative at CREOMX

Gentera and Banco Compartamos participated in CREOMX, an initiative by the Mexican Business Council and the Center for Competitiveness of Mexico, aimed at supporting SMEs, entrepreneurs, and startups to stimulate economic recovery and development in the business ecosystem. (LinkedIn)

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Happy Holidays

Wishing You Happy Holidays and a Prosperous New Year

At Social Labs, we deeply appreciate the trust you have placed in us throughout 2024. Your support has enabled us to drive innovation, strengthen collaboration, and foster growth, creating transformative solutions that optimize results and positively shape the future of our industries.

We are proud to be part of your success and extend our best wishes this holiday season. May the coming year bring progress, great opportunities, and new challenges that we will overcome together.

Happy Holidays and a Prosperous New Year!

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Thank you for continuing to trust us!

Best regards, and see you in the next newsletter.

The Social Labs Team
Passion for Software & Love for Innovation

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